Why have a Facilitator?

An effective facilitator will design a bespoke process to connect people and illuminate issues, getting you better results.

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You might need an impartial, external facilitator if you need to
What’s Involved?

Your needs are our priority. Our 5-phase approach ensures you get the results you want.

Culture Academy, Singapore

We will help you to understand the “whys”

What are your objectives? What do you want to achieve out of the programme or workshop? And or perhaps more importantly, what do you NOT want to see? Are there trade-offs that you are prepared to make? Were there past facilitators or workshops that did not work for you?

Culture Academy, Singapore

We will put together a draft facilitation plan

The proposal starts with a description of your workshop or programme objectives. It describes the resources you will need, the process – pre-work included – and deliverables. You will get a quotation on our fees.

Salzburg Global Seminar, Austria

Once you accept the facilitation proposal

we will start our pre-work. This may include interviews with your sponsors and key stakeholders, surveying your workshop participants, reviewing and preparing background materials for your participants. We will work with your team on the administrative, logistical and technical support.

Civil Service College, Singapore

We will work closely with you to adjust the approach

as events unfold and as participants interact with one another. Ultimately, we want you to have the best chance at achieving our agreed outcomes. We might even need to make some adjustments to the agreed outcomes!

Civil Service College, Singapore

The work done and documents produced

at the workshop will form the basis for your follow-up. We will discuss with your support team on the follow-up. We might need to have follow-up meetings.

  • Initial consultation
  • Draft facilitation plan
  • Pre-workshop
  • The workshop
  • Post-workshop follow-up

We are always excited to talk to prospective clients. This initial consultation is absolutely free of charge. You will get to decide if we are the right choice for you. And if we deserve the privilege to hold the lamp up for you, and walk your journey with you.

client stories

Testimonials

Amal Al-Sabti

“…I appreciated how Whee Jim took us through multiple international experiences of success and failure. He was able to break the ice and get the best from all of us. His ability as a facilitator was beyond our expectations. Thank you so much Whee Jim…”

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Ms Amal Al-Sabti
Director-General, Ministry of Labour, Oman
Yeo Whee Jim

“…Displaying great sensitivity to the local context, Whee Jim’s approach was refreshing. Notwithstanding the language barrier, he orchestrated simple yet practical ways of coaching our Vietnamese leaders to reframe their thinking and work better as a team…”

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Ms Tran Thi Ha
Facilitator and Interpreter, National Academy of Public Administration, Vietnam
Yeo Whee Jim

“…We were impressed by Whee Jim’s ability to build a high level of trust and engagement with several very senior stakeholders from the Government…

He was able to listen actively, quickly internalize diverse concerns, astutely recommend practical solutions and roll things out very quickly…”

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Ms Karma Hamu Dorjee
Chair, Royal Civil Service Commission of Bhutan
Yeo Whee Jim

“…Wonderful and amazing discussion with Jim. Innovation in the public sector needs to be energized for agile public services…”

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Indonesia
Senior Government Officials, NTU-BAPPENAS Public Administration Programme
Yeo Whee Jim

“…Best session so far. Nice conversation. Like Charlie said, such an enriching and enlivening conversation. Thank You…”

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Thailand
Government Officials, Public Sector Leadership Programme, Thailand
Yeo Whee Jim

“…Whee Jim was effective in conducting the workshop, and showed strong interpersonal skills in constantly engaging the participants to provide their responses during the workshop.

He was able to keep the energy level of the workshop high
throughout the session, and connected well with the participants….”

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Ms Lim Ming Foong
Director, Auditor-General's Office, Singapore
Yeo Whee Jim

“…Through two half-day workshops, using simple tools like Zoom and Google slides, Whee Jim got us to:

1. Articulate different perspectives and tensions to manage,
2. Refine and reframe our focus, and
3. Commit to making changes…”
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Ms Wong Hsien Hui
Assistant Director, Ministry of Education, Singapore
Yeo Whee Jim

“…In a 4-hour workshop with 10 participants, an experienced and assertive facilitator like Whee Jim helped to steer our team’s conversation from finger-pointing to how I could influence the situation differently. Those often in silence, also spoken-up. We came out as a slightly open team with tangible follow-up actions…”

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Asia HR
Business Lead, Leading General Insurance Company
Yeo Whee Jim

“…On behalf of my team, a very big thank you for the two specially curated virtual strategic planning workshops that you had facilitated for us.  These two sessions had been both insightful and authentic conversations…”

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Ms Lien Siaou-Sze
Vice President, Nanyang Technological University, Singapore
Yeo Whee Jim

“Bringing to the table his extensive experience in facilitating strategic conversations, Whee Jim was really effective in conceptualising and framing issues in a simple, clear, and helpful manner. I particularly liked that Whee Jim did not push us any fancy frameworks and complex theories – we just relied on first principles, rigorous analysis, and above all, good old common sense…”

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Ms Lee Sue-Ann
Board Member, The Helping Hand, Singapore
Yeo Whee Jim

“[Whee Jim] facilitated the course with an end outcome in mind and encouraged participants to translate key learnings into actions. Reflection sessions were interspersed throughout the course which was useful in helping participants anchor their learning. The participants found his facilitation effective…”

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Ms Choi Pui Yee
Senior Assistant Director, Ministry of Education, Singapore
Yeo Whee Jim

“Whee Jim was also able to handle the dynamics of the group well and resolved concerns raised during the workshops diplomatically…”

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Ms Sin Xin Ping
Head, Chandler Institute of Governance
Yeo Whee Jim

“Dear Whee Jim

Thank you for your facilitation of our recent Board Retreat. It went well despite the unforeseen and sudden return to Phase 2 (Heightened Alert) measures. You were able to adapt the programme quickly, so as to allow us to pivot from a physical meeting to a virtual discussion…”

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Wilson Tan
Chair, Arts House Limited, Singapore
Yeo Whee Jim

“Whee Jim was very creative and meticulous in including different design elements like visuals, videos, personal stories and breakout room discussions to engage the participants. He was also attentive to the participants and was quick to respond to their questions even as he was presenting…”

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Ms Diana Sim
Deputy Manager, Civil Service College, Singapore
Yeo Whee Jim

“Whee Jim takes time to listen and understand our requirements before customising a series of workshops for our officers. Though it was a series of 3 half-day workshops, it was indeed ‘tiring’ for everyone. Apart from the theory aspect of the workshop, Whee Jim made everyone ‘work’ and there was no single moment that we could actually ‘rest’…”

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Ms Karen Foo
Deputy General Manager, North East Community Development Council, Singapore
Yeo Whee Jim

“Whee Jim understands the bigger picture, pays attention to the little things, and cares deeply about the impact that he makes…”

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Dr Lim Chye Hong
Head, Singapore Art Museum
Culture Academy, Singapore

“It was really a pleasure working with you as our Theme Weaver for the Culture Academy Leadership Programme (2018 to 2020)….”

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Ms Thangamma Karthigesu
Director, Culture Academy, Singapore
Yeo Whee Jim

“Whee Jim was the chief learning facilitator for an inaugural programme that brought together some 40 senior public officers from various…”

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Tan Meng Dui
Formerly CEO , National Environment Agency, Singapore
Yeo Whee Jim

“I have worked with Whee Jim on numerous occasions over the years and I have four adjectives to describe his facilitation style: Creative. Engaged. Authentic. Energetic…”

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Ms Kharina Zaina
Principal Researcher, Civil Service College, Singapore
Yeo Whee Jim

“Whee Jim skilfully managed well-paced two-way dialogues between the panellists and participants by injecting audience participation at the right junctures…”

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Ms Lee May Gee
Director, Public Service Division, Prime Minister’s Office, Singapore
Yeo Whee Jim

“Whee Jim can deftly bring different views to the table, skilfully manage conflicts and diverse opinions, while not losing sight of the bigger picture. He knows that the manner in which things are done is sometimes as, if not more important than the work itself…”

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Ms Trina Liang
Banker, Philanthropist, Animal-Lover
Yeo Whee Jim

“Whee Jim is an excellent facilitator of adult learning and team cohesion. I remember seeing him in action the first time we met…”

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Dr James Low
Principal Researcher, Civil Service College, Singapore
Yeo Whee Jim

“I am a church elder, who also oversees our Children Ministry. I have had the wonderful experience of working alongside…”

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Loo Cheng Koon
Church Elder, Church Elder
Yeo Whee Jim

“Whee Jim is a rare breed of professional who delivers consistently with substance and style. When we were working together to design…”

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Salleh Anuar
Senior Principal Consultant, PM-Partners
Ministry of Labour, Oman
National Academy of Public Administration, Vietnam
Royal Civil Service Commission of Bhutan
NTU-BAPPENAS Public Administration Programme
Public Sector Leadership Programme, Thailand
Auditor-General's Office, Singapore
Ministry of Education, Singapore
Leading General Insurance Company
Nanyang Technological University, Singapore
The Helping Hand, Singapore
Ministry of Education, Singapore
Chandler Institute of Governance
Arts House Limited, Singapore
Civil Service College, Singapore
North East Community Development Council, Singapore
Singapore Art Museum
Culture Academy, Singapore
National Environment Agency, Singapore
Civil Service College, Singapore
Prime Minister’s Office, Singapore
Animal-Lover
Civil Service College, Singapore
Church Elder
PM-Partners
about Whee Jim

I have had more than a decade of senior management experience at various public sector agencies and workshop facilitation.

Titian Budaya 2015
Yeo Whee Jim
Yeo Whee Jim
Yeo Whee Jim
Kenichi Morikami
Yeo Whee Jim
Yeo Whee Jim
Yeo Whee Jim

These references are based on my experience facilitating workshops and conversations. They are meant as a guide and are not the final word on how you should facilitate a session or programme.